We want you to love your purchase. If something isn’t right, here’s how we handle returns.
Return Window
We accept returns within 14 days of delivery.
Eligibility for Returns
To be eligible for a return:
Item must be unused, unworn, and unwashed
Item must be in original packaging
Due to hygiene reasons, intimate apparel and shapewear must be tried on over undergarments
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns for:
Items that show signs of wear, washing, or damage
Items without original packaging
Final sale or clearance items
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with:
Your order number
Clear photos of the issue
We’ll make it right with a replacement or refund.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect
Original shipping fees are non-refundable
Refunds
Once your return is received and inspected:
Approved refunds will be issued to the original payment method
Please allow 5–10 business days for the refund to appear
Exchanges
If you need a different size, contact us and we’ll help you place an exchange (subject to availability).
Quality first
We don’t cut corners. Every LuxeSculpt piece is selected with comfort, durability, and performance in mind.
Our shapewear is designed to:
Provide firm yet comfortable compression
Smooth and sculpt without restricting movement
Maintain shape and elasticity after wear
We focus on materials that feel good on the skin and hold up over time, so you can feel confident wearing LuxeSculpt day after day.
Customer care
Your experience matters to us.
From placing your order to receiving your package, our goal is to make the process smooth, simple, and stress-free. If you have questions about sizing, orders, or returns, our support team is here to help.
